About

BotNow is a service for online store owners: an AI assistant reads your site and catalog, answers shoppers, recommends products within a budget and hands hard questions to a person.

Why we build it

Owners of small stores lose orders on repetitive questions: “is it in stock”, “how much is shipping”, “what would suit me”. Managers answer during the day, while shoppers ask in the evening. Classic bots need scripts, and custom projects are expensive. We build a service that connects in minutes and answers from your site’s data.

How we work

• We write about the product’s limits. The home page has a section called “What the bot does not do”: mistakes are possible, so the bot should be tested before installation.
• We check the answers. How we tested the bot on three stores and what we fixed: 36 questions to three stores.
• Plain talk about data. Which data passes through the service, who is responsible for what and what is still in development: Data and privacy.
• A polite robot. The BotNowBot crawler follows robots.txt; how to block it is described on the BotNow robot page.
• Prices on the site. Plans are published: Pricing.

Contact

See the Contact page. Legal documents: Terms of service · Privacy policy.