Imperia Casa: an AI assistant in a premium textile store
Bedding, towels, pillows, throws and bedspreads. On imperiacasa.ru the bot helps pick a set and answers questions about products, shipping and payment. The store is Russian-language, so the chat in the screenshot is in Russian.
What the bot does on this site
Speaks for the store
The widget is called "Bedding consultant". In its greeting the bot promises to help choose and to answer questions about products, shipping and payment.
Recommends products on request
To the request "Pick an inexpensive bedding set" the bot replies and shows cards with photos right in the chat.
Asks, rather than sending you to a manager
The bot offers to narrow down size and color and to pick tencel sets if the shopper has decided.
How it is connected
The bot is installed with one line of code: the widget loads from the BotNow API host and appears in the lower-right corner of the pages. It reads the catalog from schema.org markup on product pages; no separate export was needed.
More: Integrations and How it works. How we tested the bot on real stores before installation: 36 questions to three stores.
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